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Description

SupportYourApp is a Support-as-a-Service that provides augmented customer care and support services for growing startups and tech companies around the globe 💛

Our mission is to make the first customer a forever customer. We accomplish it by providing secure customer care powered by human empathy and tech solutions exceeding the in-house-like quality of service.

We offer:
• 10 years of experience;
• 1000+ professionals on the team;
• 200+ clients worldwide;
• 42 operational languages;
• PCI/DSS L1 Service Provider and ISO/IEC 27001:2013 certifications in service;
• GDPR-, CCPA-, and HIPAA-compliance;
• Amazing team connectivity and responses within 24 hours;
• Refined processes of onboarding, integration and communication;
• Customer-oriented specialists with exceptional language skills.

Our services include but are not limited to:
• Customer Support (Front desk, Tier 1);
• Technical support (Tier 1-3);
• Customer success and sales;
• Call center services;
• Back-office (data entry, content moderation & enrichment);
• Data annotation;
• Staff augmentation (web & software developers, UX/UI designers, QA).

Every company is different and requires a unique experience. That’s why we don’t offer one-fits-all solutions but approach every client individually 💛

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