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Founded by industry veterans in the fields of IT System Integration and Infrastructure Services, EuroDesk was born in 2011 with the idea to help the market overcome the inherent limitations of the Offshoring paradigm when applied to European businesses, seeking reliable and more affordable outsourcing partners. Such limitations had been particularly evident in the case of service Offshoring initiatives to far countries, where in addition to the challenges of IT services Outsourcing, Clients had been faced with distance related issues such as wide cultural gaps, burdening timezone differences, poor communication lines quality.

In many cases, the promise of economic benefits of the offshored model have been completely offset by the steep increase of management overhead cost and service quality degradation. To provide a tangible answer to such business issues, Serbia was identified as candidate Country and EuroDesk was established in Belgrade with the specific mission to build an organization capable to match the promise of double digit savings on IT and non-IT outsourced services without sacrifying on quality or responsiveness.

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